Privacy Policy

Luxspice is a trading name of S.I. FOODS LTD (Company Number: 04484045), a company registered in the United Kingdom. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or purchase from us.

Information we collect

We collect personal information when you interact with our website, place an order, subscribe to our services, or contact us. This information may include your full name, email address, phone number, billing address, delivery address, and order details. Payment information is processed securely through our payment provider, Stripe, and we do not store full card details on our systems.

How we use your data

We use your personal data to process and fulfil orders, manage subscriptions, provide customer support, communicate updates, and improve our products and services. Where you have opted in, we may also use your email address to send marketing communications, promotions, or product updates. You can unsubscribe at any time using the link provided in our emails.

Sharing your data

We only share your data with trusted third parties where necessary to operate our business. This includes payment processors, delivery providers, website hosting platforms, and service providers that help us manage our operations. We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

Storage and retention

We store your data securely using appropriate technical and organisational measures. Your data is retained only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your rights

Under UK data protection law, you have the right to access your personal data, request corrections, request deletion, restrict processing, and object to certain uses of your data. To exercise any of these rights, please contact us at orders@luxspice.co.uk.

Cookies

Our website may use cookies and similar technologies to improve your experience, analyse traffic, and personalise content. By using our website, you consent to the use of cookies unless you choose to disable them in your browser settings.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.